TERMS AND CONDITIONS for ALPHA SHADZ
**OVERVIEW**
This website is operated by **Alpha Shadz**. Throughout the site, the terms “we,” “us,” and “our” refer to **Alpha Shadz**. **Alpha Shadz** provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, or contributors of content.
Please carefully read these Terms before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of these Terms, then you may not access the website or use any of our services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
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**SECTION 1 – ONLINE STORE TERMS**
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws). You must not transmit any worms, viruses, or destructive code.
A breach or violation of any of the Terms will result in an immediate termination of your services.
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**SECTION 2 – GENERAL CONDITIONS**
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and adaptations to technical requirements of connecting devices or networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
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**SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION**
We are not responsible if the information on this site is not accurate, complete, or current. The content on this site is for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the content of this site at any time, but we are under no obligation to update it.
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**SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES**
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We are not liable for any modification, price change, suspension, or discontinuation of the Service.
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**SECTION 5 – PRODUCTS OR SERVICES**
Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We make every effort to display accurate colors and images of our products. However, we cannot guarantee that your monitor’s display will be accurate.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may also limit the quantities of products or services that we offer.
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**SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION**
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. In the event that we make a change or cancel an order, we may notify you via the contact information provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
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**SECTION 7 – OPTIONAL TOOLS**
We may provide you access to third-party tools over which we have no control or input. You agree that access to such tools is provided “as is” without any warranties or endorsements. Your use of these optional third-party tools is entirely at your own risk.
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**SECTION 8 – THIRD-PARTY LINKS**
Certain content, products, or services available through our site may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content and do not assume any liability for third-party materials or websites.
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**SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS**
If you send us specific submissions (such as contest entries) or any unsolicited creative ideas, suggestions, or other materials, you agree that we may use them in any medium at any time without restriction.
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**SECTION 10 – PERSONAL INFORMATION**
Your submission of personal information through the store is governed by our Privacy Policy.
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**SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS**
Occasionally, there may be information on our site that contains errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and to change or update information at any time without prior notice.
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**SECTION 12 – PROHIBITED USES**
You are prohibited from using the site or its content for unlawful purposes, to violate any laws, infringe upon intellectual property rights, or to submit false or misleading information, among other restrictions. We reserve the right to terminate your use of the Service for any prohibited use.
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**SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY**
We do not guarantee that your use of our Service will be uninterrupted or error-free. You agree that the Service is provided “as is” without any warranties, and your use is at your sole risk.
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**SECTION 14 – INDEMNIFICATION**
You agree to indemnify **Alpha Shadz** and its affiliates from any claims or demands, including attorney’s fees, arising from your breach of these Terms or violation of any law.
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**SECTION 15 – SEVERABILITY**
If any part of these Terms is deemed unlawful or unenforceable, that portion will be severed, and the remaining Terms will remain in effect.
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**SECTION 16 – TERMINATION**
These Terms remain effective unless terminated by either you or us. You may terminate these Terms by ceasing to use our site.
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**SECTION 17 – ENTIRE AGREEMENT**
These Terms constitute the entire agreement between you and **Alpha Shadz** regarding your use of the Service.
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**SECTION 18 – GOVERNING LAW**
These Terms shall be governed by the laws of the United States.
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**SECTION 19 – CHANGES TO TERMS**
You can review the most current version of these Terms at any time on this page. We reserve the right to update or change these Terms at any time. Your continued use of the site after changes are posted constitutes acceptance of those changes.
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**SECTION 20 – CONTACT INFORMATION**
For any questions regarding these Terms, please contact us at **sales@alphashadz.com**.
REFUND POLICY for ALPHA SHADZ
At ALPHA SHADZ, we offer a 30-day return policy, meaning you have 30 days from the date you receive your item to initiate a return.
To qualify for a return, your item must be in the same condition as when you received it—unworn or unused, with tags still attached, and in its original packaging. You’ll also need to provide your receipt or other proof of purchase.
To begin the return process, please reach out to us at **sales@alphashadz.com**. Returns should be sent to the following address: **24600 Nine Bar Rd, Hempstead, TX 77445**.
Once your return is approved, we’ll provide you with a return shipping label along with detailed instructions on how and where to send your package. Please note that any items sent back without prior return approval will not be accepted.
For any questions about returns, you can contact us at **sales@alphashadz.com**.
### Damaged or Incorrect Items
Please inspect your order upon receipt and let us know immediately if any items are damaged, defective, or if you received the wrong product. We will evaluate the issue and work to resolve it promptly.
### Non-returnable Items
Certain items are not eligible for returns. These include perishable goods (such as food, flowers, or plants), custom-made or personalized products, and personal care items like beauty products. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions about the returnability of a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
### Exchanges
If you'd like to exchange an item, the quickest way is to return the original item and place a new order after the return is accepted.
### EU 14-Day Cooling-Off Period
For customers in the European Union, you are entitled to cancel or return your order within 14 days of receiving it, for any reason. As with our standard return policy, items must be unworn, unused, with tags, and in their original packaging, along with proof of purchase.
### Refunds
Once we’ve received and inspected your return, we will notify you about the approval status. If approved, your refund will be issued automatically to your original payment method within 8-10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
If more than 14 business days have passed since your return was approved and you haven’t received your refund, please contact us at **sales@alphashadz.com**.